Payments & Orders

Thank you for shopping with AIYA THE LABEL Online. We would like you to read our purchase and shipping terms carefully to ensure that you are fully aware of your rights when purchasing products from our website.

Your order signifies your agreement to be bound by these purchase and shipping terms, which constitute the agreement A.B.N 25 601 367 648 (we, us, our or AIYA THE LABEL) and you.


You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.

You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, AIYA THE LABEL is not obliged to re-send the order to the correct address at our own expense.

Purchase price

All prices quoted on the website or pursuant to your enquiry with us are in Australian Dollars (AUD) and include GST. Costs relating to international orders will be calculated via our integrated currency converter. The actual international currency conversion that you are charged via your bank may vary.

We reserve the right to vary the prices displayed on the website from time to time and without notice to you.


AIYA THE LABEL accepts payment via credit card (Visa/Mastercard) and Paypal.

After you make payment for your order, we will email you an invoice, which confirms receipt of your order.


We recognise that protection and safety of information relating to your credit card is very important. Therefore, we provide you with a very safe and stress-free online shopping experience.

We use the highest strength Secure Sockets Layer (SSL) encryption to transmit your personal and credit card details. This means absolute security and privacy. 

We do not store your credit card details at any time so consumer confidence and satisfaction is assured.


By agreeing to these purchase and shipping terms, you also consent to receive further electronic communications from us in relation to the AIYA THE LABEL business, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving updates from us. Simply email us, or click 'unsubscribe' within one of our mailouts.

Processing of orders

We process purchases on business days, which are Monday to Friday and exclude public holidays in Western Australia. Orders are mailed out by 15:00 AWST on Tuesdays and Fridays, so please keep this in mind when purchasing something that is required urgently.

Once an order is successfully placed, you will receive an automated email stating that your order is 'awaiting fulfillment' this means it is waiting to be sent out.


Please see SHIPPING section.


The laws of Western Australia, Australia govern these purchase and shipping terms.